CLIENT TESTIMONIALS

Real Words from Real Partners

Big ideas are great. But big impact? That’s where the magic happens. Here’s what our clients are saying about what we built together.

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“Dovetail has been a partner with St. Louis International Airport since 2017. They have been key to our success in getting our message out to the public and helping tell the great story we want to share. Our partnership has been extremely positive and that is because of the dedication of their team. They listen, provide great ideas and most of all, they act as a true extension of our team, not just a consultant for hire!”

Rhonda K Hamm-Niebruegge
Airport Director, St. Louis Lambert International Airport

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“Working with Dovetail was a fantastic experience. Their team felt like an extension of ours—always responsive, strategic, and genuinely invested in our success. From creative development to assisting with ideas for lead generation, they consistently delivered high-quality work that made an impact. They also went to bat for us when they felt another vendor wasn’t delivering, showing how much they truly cared about our outcomes and reputation.”

Amanda Viliocco Smith
Director of Marketing & Planning, Madison County Transit

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“What is a brand? In its simplest form, a logo. But hopefully, it also evokes an emotional response, makes a connection to the customer, and stands as a readily identifiable promise of quality and performance. That’s what Dovetail delivered to Metro for its recent rebranding. They listened to us, our stakeholders, and our customers and presented us with a brand evolution that is fun, updated, and more important, checks all the boxes in defining our new service offerings and pledge of an improved customer experience. Whether you’re looking for a totally new brand or an update, let Dovetail tell your story!”

Dave Etienne
Director of Marketing, Southwest Ohio Regional Transit Authority

Southwest Ohio Regional Transit Authority

By approving a sales tax levy, Hamilton County voters handed Southwest Ohio Regional Transit Authority a new funding source for their Metro. With this improved funding, Metro was able to bring to life its Reinventing Metro plan to offer the Greater Cincinnati region bold, new transit innovations that will help grow the regional economy and better connect the community to jobs, education, health care and entertainment.

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“When we were faced with a once-in-a-generation opportunity to unveil a new brand in conjunction with the completion of the renovated and re-imagined visitor experience at the Gateway Arch, Dovetail delivered! The entire Dovetail team put their creative energy into establishing a powerful, awe-inspiring brand for the Gateway Arch. They took the time to clearly understand the nuance of our operation, gathered insights from visitors, key stakeholders, and partners, and created a reimagined brand that will stand the test of time. In addition to a beautiful logo, Dovetail equipped us with clear brand guidelines, a research-based brand position and platform, as well as a new website and a suite of refreshed marketing materials. We couldn’t be happier with the outcome!”

Darcy Bates
Former Marketing and Communications Specialist, Tourism Innovation, The Gateway Arch

“Dovetail was able to bring their expertise to the table from the many other industries that they work with and the result was a brand that isn’t what higher education typically looks like.”

Bryce Chapman
Vice President for Enrollment, Marketing & University Communications,
Missouri Baptist University

“Dovetail’s ability to come in and say I really want you to think about this in a different way and have those honest conversations back and forth – that’s how we arrived at a brand that really reflects who we are as an organization.”

Eric Carmichael
Principal
MedCraft Healthcare Real Estate

“At Brownsville South Padre Island International Airport, we truly value strong partnerships that deliver results. Working with Dovetail, we developed a clear strategy that reflected both our vision and the needs of our community. Their campaign brought fresh, creative ideas that highlighted our strengths and opportunities, and the thoughtful rollout made the launch smooth and successful. The whole effort was a great example of how much can be achieved when you work together toward a shared goal.”

Angel Ramos, PE, AAE, IAP
Airport Director
Brownsville South Padre International Airport

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Real Words from Real Partners

“Dovetail exceeded expectations! They took the time to understand the brand, our values, and our guests! The depth of their research and understanding translated into delivering exactly what we had envisioned. A great team to work with and wonderful strategic partnership has been developed.”

“Dovetail was able to bring their expertise to the table from the many other industries that they work with and the result was a brand that isn’t what higher education typically looks like.”

“Dovetail’s ability to come in and say I really want you to think about this in a different way and have those honest conversations back and forth – that’s how we arrived at a brand that really reflects who we are as an organization.”